What to Do in an Emergency?

In Case of Emergency

• Contact your Israeli health provider’s call center (“Leumit”, “Clalit” or “Maccabi”) and speak to the on-call doctor or nurse. Inform them of your condition, so that they can advise on next steps.
  • For Leumit call center, dial *507
  • For Clalit call center, dial *2700
  • For Maccabi call center, dial *355
•  In case of emergency, if you are struggling and need immediate assistance, you are welcome to reach out to our community team via the on-call number, which is available 24/7 for emergencies: (+972) 052-534-6188 (make sure to call, not text).

Emergency Room (ER) Visits

• In order to visit the ER – you will need a referral. If the healthcare provider’s medical staff (either in-person or via their call-center) decide that there is a medical emergency requiring immediate care, they will issue a referral to the ER.
• If you have referral from a medical professional, the ER visit will be covered by the insurance company.
• Otherwise, except for specific medical conditions as mentioned in the policy, an ER visit without a referral will incur a fee (ILS 970), which will not be refunded.

Alternative Emergency Care

• If you were not referred to the ER, but still need to see a medical professional during times when the clinics are closed, you may also visit the Emergency Center at Yigal Alon St. 90 
• This will be at a cost of ILS 87, which will not be refunded.
• Phone number: 03-6272350
• Opening hours:
  • Sun, Mon, Tue, Wed, Thu: 7 pm-11:30 pm
  • Fri: 1 pm-11:30 pm
  • Sat: 9 am-11:30 pm