Security in Israel FAQ

See detailed security guidelines here

 

 

FAQ

 

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How safe is it at Tel Aviv University right now?

Following the ceasefire announced on June 23, 2025, restrictions across Israel have been lifted by Home Front Command. Tel Aviv University has resumed regular operations and is actively supporting students and researchers on campus and abroad. 

 

Nonetheless, we continue to prioritize the safety and wellbeing of our students and international community. We are monitoring any changes in circumstances within the country and are in frequent contact with government agencies; our procedures and instructions are in alignment with wider government protocols.

 

For those of you at TAU or joining us, our focus continues to be on taking care of you, working with you to address any needs and ensuring an exceptional educational experience is available to you. 

 

There are many safe and secure areas across TAU, including in the campus dorms, and TAU has robust campus security. We have a detailed safety protocol for any situation that might occur.

How is the academic year affected?

 

Tel Aviv University’s 2024/25 academic year ended on June 25, 2025. TAU maintained full continuity throughout the recent period of tension through flexible academic solutions, including remote learning, adjusted calendars and alternative assignments.

 

The upcoming exam period is scheduled to begin on July 13, with additional accommodations available as needed. As always, our faculty and academic staff remain committed to working directly with students to ensure successful outcomes.

 

The first day of the summer semester is July 24, 2025, and the 2025/26 academic year is set to begin on October 26, 2025.

 

What emotional or mental health support is available?

You’re not alone. Whether you’re returning to campus, considering deferring or just processing recent events—our support systems are here for you:

 

  • A 24/7, English-language emotional support line (ERAN) is currently available at TAU: 076-884-4492.
  • You can contact our Educational Counselor at lowycounsel@tauex.tau.ac.il.
  • Confidential, AI-powered emotional support can be accessed via WhatsApp (free and available 24/7): +972-54-888-4855.

 

This is a moment to care for each other and to step into what’s next, together. In addition to seeking support, we encourage you to practice self-care, maintain a healthy lifestyle, and connect with others

I need help with arranging travel/ordering food/getting mail or other day-to-day arrangements. Who can I contact to help?

 

Our community leaders are here to support you. Their contact information is given to you as part of orientation, though you can also find them on our Lowy International Team page.

 

If your matter is urgent, you can contact our emergency hotline at +972-52-534-6188. We are available 24/7 to provide information and support.

 

I think I need to see a doctor. What should I do?

Health services are available. Should you have health concerns, please contact your Lowy community leader directly about next steps.

 

More information about health care services is available here.

What security measures are in place at Tel Aviv University?

Our protocols are built on years of practice and refinement. Students receive orientation briefings, printed materials and emergency contact access from day one. Campus-wide safety measures include 24/7 security staffing, controlled entry to dorms, mobile alert systems and secure zones throughout the university.

 

In preparation for an emergency situation, all students receive safety training during orientation, a welcome kit with safety information, as well as regular communications. TAU maintains 24/7 security and staffing on campus and in the dormitories. For security reasons, anyone entering campus is required to show a student ID card or other form of ID and have their bags searched. Additionally, no one is permitted to enter a dormitory without a clearance chip (FOB).

 

Regarding any circumstance in Israel, we always follow the government safety instructions for those in Tel Aviv. Should they be needed, there are many safe and secure areas across TAU, including in the campus dorms. The Lowy International School maintains contact with government security agencies to stay informed of any potential risks.

Should an emergency situation arise, our priority is contacting everyone promptly. Our school requires that all students carry a working mobile phone with an Israeli number, and we maintain student social-media groups such as a WhatsApp group. We also employ a buddy system. The steps we take depend on the type of emergency; our Safety, Security, Health and Wellness Guidelines and our Security Guidelines provide greater details on approaches we take in an emergency. 

 

Just as importantly, we’ve proven that this system works. During the recent conflict, our staff, students and researchers came together with care and resilience. We’re proud of how our international community responded, and we remain here for you.

What do I do if I hear a siren?

 

Sirens are part of the “Iron Dome” system in Israel, which alert and protect us at any given time. 

TAU’s secure areas are clearly marked across campus, including reinforced rooms and shelters in each residence building. For example:

  • Broshim Dorms have a secure apartment (starting with 01) on every floor
  • Einstein Dorms have a protected area between Buildings A and B

 

We recommend downloading the Home Front Command app, which sends location-specific alerts in English. You will never be left on your own.

 

Please follow Home Front Command’s most up-to-date instructions on how to respond to sirens. When a siren is heard, make your way directly to a secure area. Typically, in Tel Aviv and at Tel Aviv University, you will have 1.5 minutes to make your way to a protected area. Depending on the circumstances, instructions can change, including for different levels of shelter protection that are required

 

Once you are in a protected area, please remain there until you receive an update from Home Front Command via their website or app. 

 

You can refer to the list of shelters here.

I'd really appreciate meeting and being with other people. How can I do this?

 

If you are feeling lonely, please reach out to our community leaders—their contact information is given to you as part of orientation, though you can also find them on our Lowy International Team page. Remember that you are not alone.

Is TAU prepared if things change again?

Absolutely. Resilience isn’t just a word at TAU, it’s a system of care. Should the situation shift, our community will be contacted directly with clear instructions. We remain in constant coordination with national authorities and will continue to prioritize student wellbeing, academic continuity and emotional support. Our top priority is always the safety and wellbeing of our students and international community. 

 

News updates regarding how the current situation in Israel is impacting The Lowy International School can be found on the Important Updates in Light of the Security Situation webpage.

 

While we will always reach out to our international students and researchers directly, subscribing to our newsletter is a good way to receive any updates on The Lowy International School and Tel Aviv University.

At the same time, we are genuinely hopeful about what lies ahead. This moment holds incredible potential for renewal, and we’re ready to lead through it.

 

What should I do in case of an emergency?

 

In the event of any emergency, The Lowy International School will activate its internal protocols and reach out directly to every student and researcher. We maintain dedicated WhatsApp groups, an emergency mobile number and a buddy system for additional care—our school requires that all students carry a working mobile phone with an Israeli number.

 

Additionally, key emergency and mental health contacts can be found on our Safety, Health and Security webpage.

 

Our Security Guidelines provide greater details on approaches we would take should there be an emergency. 

 

Can you provide me with a list of emergency contacts?

 

Key emergency and mental wellness contacts (including our 24/7 student life emergency line) can be found on our Safety, Health and Wellness page.

 

Other Emergency Contacts

University Campus Security

03-6405555

Police

100

Ambulance (and First Responders)

101

Fire Department

102

Electric Company

103

City Municipality (Tel Aviv)

106

Health Insurance Helpline

*2000

Ichilov Hospital/Sourasky Medical Center (Weizman St. between Arlozorov and David Hamelech)

03-697-4444

Association of Rape Crisis Center

Women: 1202

Men: 1203

 

Who should I contact at The Lowy International School for more information?

You are always welcome to contact us with more questions. Depending on your location, please consider reaching out to one of the individuals listed below.

 

André Chusyd, Brazil and Latin America Outreach Coordinator

andrechusyd@mail.tau.ac.il

Roy Robinson, North America Office Director

rrobinson@telavivuniv.org

Konstantin Platonov, Asia Engagement Director

asiadirector@tauex.tau.ac.il

Sharon Ziv Kafri, International Development Director

sharonziv@tauex.tau.ac.il

 

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