Safety, Health and Wellness

The safety, health and well-being of our TAU International students is our very highest priority and information on these topics is shared with our students at every phase of the study abroad process. Information regarding safety, security, health and wellness is given to all international students at a mandatory student orientation session upon arrival to campus. In addition, this information is shared with students pre-arrival as a prominent section of our comprehensive Pre-Departure Handbook intended to prepare students for life in Israel and Tel Aviv. Upon arrival, in addition to the orientation, every student is provided with a Welcome Kit and magnet listing the telephone numbers of all relevant personnel and campus offices (such as the TAU International Office staff), TAU security contacts, instructions on medical care and emergencies, and the mobile numbers of the TAU International Student Life Team who can be contacted in case of any type of emergency 24 hours a day, 7 days a week including holidays. Students are encouraged to read all shared information very carefully and have it accessible during their stay in Tel Aviv.


For comprehensive information on safety, security, health and wellness at TAU International, please download and read carefully the TAU International Safety, Security, Health and Wellness Guidelines. This manual contains detailed information on:


Security Guidelines

Safety Concerns

Important Contact Information

Mobile Phone Policy - Staying in Touch in Case of Emergency

Psychological and Wellness Services

Mandatory Health Insurance and How to Use it

TAU International Travel Guidelines

Sexual Assault and Harassment


Fire Safety

Environmental Safety Concerns

Drugs and Alcohol Policies


This manual is where students can find information on the mandatory health insurance plan – how to use the insurance, locate a doctor, make an appointment, and more.




TAU International 24/7 Emergency Contact Information

The TAU International Safety, Security, Health and Wellness Guidelines contains comprehensive contact information for our 24/7 staff as well as for emergency resources in Tel Aviv and Israel (Police, Fire, Ambulance, etc.).


If you need to contact a TAU International staff member in Tel Aviv in case of emergency, you can call us on the following emergency phone numbers. Please use office phone numbers during work hours.


In Case of Emergency in Israel During Office Hours -

TAU International Office, Carter Building 108

Open each day Sunday through Thursday*, 9:00am-3:00pm

Office Number: +972-(0)3-640-8118 (Ask for the Student Life Counselor on duty)

*Students will be notified of office closure for holidays in advance. In case of office closure, students should use the 24/7 Student Life contact information below in case of emergency.


In Case of Emergency in Israel Outside Office Hours -

Student Life Team

Mobile: + 972-(52)-5346188


Security Guidelines

Cases of increased security alert in Israel require following several important guidelines.

In these Security Guidelines, you will find a summary of appropriate action to be taken when hearing a siren, based on the instructions of the Home Front Command (Pikud Ha'oref), and a list of all shelters on campus and at the dorms.

Acting in accordance with these instructions is critical and will significantly reduce the danger.


TAU International New York Office Emergency Contact Information -

Students, partners and parents of U.S. university students can also use this information as needed. Please be aware that due to educational privacy laws, if you are calling on behalf of a student currently enrolled with TAU International we are restricted in what information can be shared regarding our students’ individual circumstances when it comes to health and safety.


Director of Admissions, TAU International New York

Monday-Friday, 9am-5pm EST

Tel: (212) 742-9030, (800) 665-9828

After Hours Emergency Number: +1-973-919-5988


Psychological and Wellness Services

The manual also includes information on the psychological and wellness services available to students on campus through the University Psychological Services and how to make appointments and utilize these services. For students looking to use these services, they will need to first download and complete this form prior to their appointment and email it to prior to the initial intake (students may also choose to physically bring in the form; whatever is preferred). Initial intake cost is 400 ILS which is not covered by the mandatory TAU insurance (but if a student has another form of insurance in addition to TAU’s mandatory insurance, they are encouraged to check with their other insurance provider as well). Students should be aware that it is not possible to see a psychiatrist without first doing the intake process and beginning therapy services. Any questions regarding this form or the services of the University Psychological Services should be directed to the University Psychological Services at 03-6408505 or


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